Rapid Order Processing
Orders are reviewed and processed for purchasing within 12 hours, 24/7.
CNCNGO Shopping Agent Service Details
CNCNGO offers shopping agent services for selected platforms. However, it is important to note that CNCNGO cannot be held accountable for the risks related to products sourced from third-party platforms.
CNCNGO merely provides shopping agent assistance for chosen third-party platforms and will not bear responsibility for potential risks and legal consequences such as quality problems or copyright infringements. To safeguard your interests, CNCNGO will conduct multiple product inspections, communicate with you, and offer after-sales support throughout the process. If you aim to purchase a product from a third-party platform that cannot be verified, there could be issues like additional service fees, inability to complete the purchase, and shipping hazards. For more specific information, please refer to the feedback provided by our agents.
Shopping Procedure
The shopping process is divided into two stages, requiring two payments. It is recommended that you estimate the international shipping cost prior to placing an order.
- Step 1: Once you pay for the product and the domestic shipping expense within China, we will procure the item for you. The purchased product will be delivered to the CNCNGO warehouse. The parcel preservation period at the shopping agent is 90 days. You can buy multiple products and combine them into a single parcel to save on costs.
- Step 2: Consolidate the products stored in the CNCNGO warehouse, submit the parcel, pay the international shipping fee, and the parcel will then be shipped to your destination.
Logistics Risks
The logistics services for shopping agent products are provided by third-party logistics partners. These are subject to customs policies and may entail logistics risks. You should be aware of and bear these risks.
As a service platform, CNCNGO has partnerships with numerous third-party logistics providers to ship the products we've purchased for you. CNCNGO is not liable for product confiscation, damage, loss, or delay resulting from customs policies or uncontrollable risks during international transportation. Nevertheless, CNCNGO will notify you of possible risks in advance. We are enhancing our logistics insurance services to assist you in assessing risks and minimizing potential losses.
As a service platform, CNCNGO has partnerships with numerous third-party logistics providers to ship the products we've purchased for you. CNCNGO is not liable for product confiscation, damage, loss, or delay resulting from customs policies or uncontrollable risks during international transportation. Nevertheless, CNCNGO will notify you of possible risks in advance. We are enhancing our logistics insurance services to assist you in assessing risks and minimizing potential losses.
