CNCNGO

25 . About Third-Party Service Providers

1. Product Offerings by Third Parties

Third-party service providers are involved in the procurement, inspection, warehousing, and logistics of products for which brand authorization and mailing restrictions are hard to clarify.

2. Service Standards

All third-party service providers conduct their operations in line with the unified standards set by CNCNGO.

3. Combining Products from Different Providers for Shipment

It is possible to have products from different third-party providers shipped in one parcel. All stocked products can be consolidated into a single parcel prior to shipping as per the normal process.

4. Fee Charging Criteria

All third-party service providers levy fees in accordance with the standards of CNCNGO.

5. After-Sales and Complaint Handling

In the event of after-sales problems or complaints regarding the services provided by third parties, users are able to reach out to CNCNGO Customer Service for support.