Once the items reach the CNCNGO warehouse, professional inspectors will conduct inspections on the items we purchased for you.

For example, in the case of clothes, we will check the color, size (according to your remarks or the eventually modified version), and look for widespread damage and other significant issues. If you discover such problems when you receive the parcels, please contact us without hesitation, and we will provide you with the confirmation of the negotiated solution. Regarding some details like color differences and thread issues, CNCNGO cannot guarantee 100% satisfaction. We hope you can understand.

For electronics, which are special items, CNCNGO inspectors can only verify if the items have an intact appearance and complete fittings but cannot check for quality problems by booting them up.