Shipping Discount:
When users submit their parcel orders, the system will deduct a certain percentage of the shipping fee according to the member's VIP level.
Free Storage:
YOLBUY provides 90 days of free storage for general shopping agent and parcel forwarding orders. The calculation starts from the day your item is stocked in the warehouse. An email reminder will be sent to users before the item expires. If a user fails to dispatch the item after the 90-day period and provides no feedback, the item will be considered abandoned. YOLBUY will destroy the expired items.
Priority Channel to Customer Service:
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VIP6 and VIP5 users enjoy priority access to online customer service (when logged in) and are exempt from waiting in the queue.
Service Rule:
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Priority: Business Team Member & VIP6 Users & VIP5 Users > VIP0 - VIP4 Users.
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Users of the same priority level will be served according to the time order of their requests.
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Note: Only available on PC.
Priority Logistics Service:
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Within 12-Hour Item Stock-In (Warehouse):
After the status of your shopping agent order turns "Received (Domestic)", the warehouse will efficiently complete item inspection and warehouse stock-in of your parcel within 12 hours.
When you submit a parcel for shipping, the warehouse will quickly stock out from the warehouse and pack your parcel within 24 hours.